Privacy Policy
Effective Date: 11/06/2024
Who We Are
Our website address is: https://sunbposolutions.com.
Commitment to Privacy
Sun BPO Solutions (“we,” “us,” or “our”) is committed to protecting the privacy of our website visitors and clients. This Privacy Policy outlines how we collect, use, disclose, and store your personal information. It also describes your rights regarding your data and how you can contact us for any questions.
Information We Collect
We may collect various types of personal information when you interact with our website or services. This may include:
- Contact Information: Name, email address, phone number, company name, and job title (collected through contact forms or during client onboarding).
- Usage Data: Information about your browsing activity on our website, such as pages viewed, time spent on the site, and IP address (collected through cookies and analytics tools).
- Client Data: Additional information specific to clients, such as project details and communication history (collected during project engagement).
How We Use Your Information
We use your information to:
- Respond to your inquiries and provide requested services.
- Improve the functionality and content of our website.
- Send you marketing materials or promotional offers (with your consent).
- Analyze website traffic and user behavior.
- Fulfill our contractual obligations with clients.
Cookies
We use cookies and similar tracking technologies to collect and store certain information about your browsing activity. Cookies are small data files that are placed on your device when you visit a website. They allow us to remember your preferences, track user behavior, and understand how our website is used.
You can choose to disable cookies through your browser settings. However, this may limit your experience on our website.
Embedded Content from Other Websites
Our website may contain embedded content (e.g., videos, images, articles) from other websites. These websites may have their own privacy policies, which we recommend you review. Sun BPO Solutions is not responsible for the privacy practices of other websites.
Who We Share Your Data With
We may share your information with third-party service providers who assist us with website operation, marketing, and client services. These providers are contractually obligated to maintain the confidentiality and security of your data.
We will not share your personal information with third parties for marketing purposes without your consent.
How Long We Retain Your Data
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We may also retain your data to comply with legal obligations, resolve disputes, and enforce our agreements.
What Rights You Have Over Your Data
You have the right to access, correct, update, and delete your personal information. You can also request to restrict the processing of your data or object to its use.
To exercise your rights, please contact us at contact@sunbposolutions.com.
Where Your Data is Sent
Your information may be stored or processed on servers located outside of India. We take appropriate security measures to protect your data wherever it is stored.
Security
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the complete security of your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the revised Policy on our website.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: contact@sunbposolutions.com